Shipping Policy - OnlineSeedsCart.in

At OnlineSeedsCart.in, we want your gardening experience to start right from the moment you place your order. We are committed to delivering top-quality seeds and gardening products safely and quickly to your doorstep, no matter where you are in India.

 

1. Shipping Coverage
We deliver to all cities, towns, and villages across India through reliable courier and logistics partners. Whether you are in a metro city or a remote location, your order will be shipped directly to your doorstep.

 

2. Order Processing

• All orders are processed and packed within 1–2 working days after we receive your payment.

• Orders placed on Sundays or public holidays will be processed on the next working day.

• During peak seasons or sales, processing might take a bit longer, but we always keep you informed.

3. Delivery Timeline

• Metro Cities: 3–5 working days

• Other Cities/Towns: 5–7 working days

• Remote Locations: 7–10 working days
  Please note: Delivery times may be affected by natural events, courier delays, or festivals. If you experience a delay, our team is always here to assist you.

4. Shipping Charges

• We offer minimal and transparent shipping fees for all orders.

• Shipping charges are calculated based on weight, distance, and order size.

• The exact delivery cost is shown at checkout before you confirm payment.

• On some occasions, we may offer free shipping on select products or special offers.

5. Order Tracking & Notifications

• After dispatch, we send you an email and/or SMS with your tracking number and courier service details.

• You can use this number on our website or the courier’s site to track your order’s status.

• We also provide regular updates if there are any unexpected delays.

6. Packaging & Safety

• All products are packed with utmost care to maintain quality and prevent any damage during transit.

• Fragile items such as flower bulbs or delicate seeds are specially protected for safe delivery.

7. Bulk & Wholesale Shipping

• We happily fulfill bulk and wholesale orders to schools, nurseries, and gardening clubs.

• Larger orders may take extra processing time, and our team will coordinate directly for best shipping options and rates.

8. International Shipping

• At present, we deliver only within India and do not accept international orders.

9. Damaged, Missing, or Wrong Items

• If your parcel is damaged, or you receive incorrect or missing products, please inform us within 48 hours of delivery.

• Send a photo and order details to our customer support. We will resolve your issue quickly with a replacement, refund, or any other solution as required.

10. Customer Support

• If you have any shipping-related queries, need urgent delivery, or want to change your address after ordering, please contact our customer care promptly at onlineseedscart@gmail.com.

Your satisfaction is our top priority! We promise to do our best to deliver your garden needs reliably so you can focus on growing and enjoying your plants.